Patient Account Services
At Clear Lake Regional Medical Center, we are committed to providing you with the best available healthcare along with convenient and reliable billing services. We are pleased to offer the Healthcare Payment System (HPS), where you can view account information and submit credit card payments via our secure site, 24-hours a day, 7-days a week.
Please note: As you are aware, general Internet e-mail is inherently not secure. We are currently in the process of enhancing this e-mail service and recommend that items considered confidential or private in nature not be communicated through e-mail at this time (i.e., social security numbers, diagnosis information, credit card numbers, etc.). When conveying confidential or private information, please contact the Business Office directly at the phone number listed on your statement.
**All payment and account information obtained in other areas of our website is encrypted or encoded, thus securing the information so it can only be read by the intended recipients.**
It is important to remember that your bill covers services provided by the hospital such as your room, nursing care, meals, housekeeping, and linen. It may also include services ordered by your physician such as X-rays, laboratory tests, medical supplies, and oxygen. The bill does not include charges for your personal physician, surgeon, anesthesiologist, pathologist, emergency physician, radiologist, or other physicians' consultants. You will receive separate bills from these physicians.
We hope our Patient Account Services office can resolve any questions you may have. Clear Lake Regional Medical Center looks forward to serving you in the future.