For patients
From making an appointment through recovery, our goal is to give you an easy, safe and pleasant experience during your time with us.
Information, guidance and resources for our patients
At HCA Houston Healthcare Clear Lake, we know that having a family member or loved one in the hospital can be extremely stressful, so we strive to provide all the amenities you need so you can focus on what is important.
Patient information
Internet access
Free wireless network access is available for patients and guests.
Interpretation services
Translation services are provided at no cost to the patient or the patient’s family, and includes written and sign language assistance.
Letters and packages for patients are delivered to their rooms.
Pastoral services
We are happy to call clergy from any denomination or religious affiliation to meet your needs during your stay. We also have two chapels, one on the first floor of the main hospital and the other on the third floor of the Heart Hospital.
Patient rooms
Each patient room has a telephone, TV and a safe for their valuables. Patients are encouraged to leave all valuables and personal property at home.
Security services
To provide a safe and healthy environment, HCA Houston Clear Lake has a zero-tolerance policy for violence. Security representatives are in the hospital 24 hours a day, 7 days a week.
Food and nutrition services
Patient meals
Patient menu requests will be taken at the bedside. You can expect a host/hostess to visit you every afternoon, every day. If your physician has prescribed a special diet, some food items may not be allowed. For further assistance at mealtime or if you would like to speak with a dietitian, please call (346) 384-1130 or (346) 384-1131.
Should you have personal dietary requests (ex: Kosher, gluten-free, etc.) please notify your nurse immediately so all accommodations can be arranged to meet your needs.
Breakfast hours are 7:00am to 9:00am
Lunch hours are 11:00am to 1:00pm
Dinner hours are 4:00pm to 6:00pm
Patient disclaimer
HCA Houston Clear Lake prohibits discrimination against patients on the basis of:
- Age
- Culture
- Disability
- Ethnicity
- Faith
- Language
- Nationality
- Sex and gender orientation
- Socioeconomic status
Patient-focused programs and services
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